.

Cameo

Color:  
Black
Mushroom
Coral
$129.95 $89.00

In stock

Handbags

Vera May

VMCameoBlack

The Vegan Leather Cameo can be worn over the shoulder with the shoulder strap or be held by the handles as is the perfect size for your everyday essentials. Designed with a structured pattern it boasts elegance and luxury.

Features:

Vegan Leather

Internal slide and zip pocket

Structured

Gold Hardware

Detachable Shoulder strap

Size:

We endeavour to process and package your order within 2 to 3 business days. Should there be any longer delays, we inform you as soon as we can! Once the order is posted, you will receive a tracking number so that you can track your order. Once the package is with the courier, it is unfortunately out of our hands and we are not responsible for any further delays.

ONLINE PURCHASES

CHANGE OF MIND

We understand that it’s hard to choose the perfect items online. So if you’ve purchased an item from us and have changed your mind, you have 30 days from placing the order to return and receive a refund! Yay! You may return the item in store or choose to post it back to us. Please note – for change of mind purchases, the buyer must pay for the return postage. Once we have received your item, you will receive a refund through the original method of payment pending the item meets these requirements: Returned within 30 days of purchase date. Item is unused, in its original condition and tags are still attached.

FAULTY

If you have received a faulty item from us (it doesn’t work or it is damaged) please contact us within 7 days of receiving it (call or email). You will then be asked to send through your order number, along with a photo of the fault and a description. Once processed, we will assess the fault and may offer you a repair, replacement or refund depending on the extent of the fault and in accordance with the manufacturers warranty. Please note that whilst we take extra care to protect your item through packaging, it is possible damage has been caused during transit. If there is a chance that this has occurred to your parcel, please contact us immediately upon receiving the item, as the claim must be lodged within 24 hours of the parcel being signed for or delivered. Esse Jay cannot be held responsible for transit-damaged items that are not claimed within this period.

FINAL SALE/CLEARANCE

Please note that if a product is marked as Final Sale or Clearance, it is a final sale and the item cannot be returned.

WARRANTIES

We recommend that you check your items carefully to ensure they are in working order once you receive them. Our products come with a 3 month standard warranty unless stated otherwise (on the product).

Warranties cover:

Manufacturing defects

Item looks as described

Item works as described (e.g. zips/wheels/handles are in working order)

Warranties do not cover damage caused by:

General wear and tear including but not limited to cracks, dents, rips, cuts, scratches, scuff/wear marks, bends/kinks/dents in trolley system

Airline/carrier damage

Mishandling/overloading

Exposure to extreme temperatures

Accidental damage

If you have an issue with your TSA lock, please ensure that you have followed the instructions carefully. A lock that has been set incorrectly or where the code has been forgotten is not covered under warranty.

Any damage caused while in care of a third party should be claimed directly through them (e.g. Airline/Bus/Taxi/Cruise etc) before continuing your journey. Some travel Insurance policies may have cover for accidental damage to personal belonging, this should be claimed directly through your insurer. Esse Jay is not responsible for claims through a third party.

CLAIMS

If you believe your product is at fault and may be covered under warranty, please email or call us directly. You will then be asked to send through your order number, along with a photo of the fault and a description. Once processed, we will assess the claim and may offer you a repair, replacement or refund depending on the extent of the fault/defect and liaise with the manufacturer for the claim. If you are claiming a warranty on a luggage item – these can often last up to 10 years – you need to keep the tags that the luggage item came with. Warranties will not be accepted without this.